What People Really Want from Customer Service
We will like to recommend our readers this great article by Harvard Business Review. The article talks about provision of good customer service. However, to us at Alchemy a more important point is finding the right candidate for your role! Kick- Ass …
Training and Developing Employees
Keeping employees happy also means encouraging their professional development. Connecting employee training to your business goals makes the effort a win-win for the employee and the company. Provide variety of training options available. (System training) …
What are the key HR Responsibilities
HR activities can be divided into two broad categories: 1. Transformational or strategic in nature, which consist of developing organizational effectiveness and align HR and business strategies to achieve company objectives. 2. Transactional roles; cover key HR activities. a. Recruitment b. Learning …
The Art of Retention
Staff retention begins the minute new hires. HR responsible to familiarize new employees with your firm’s internal policies and procedures. Create an employee handbook that states policies applying to everyone in the company and where appropriate a separate manual that documents how …
Recruitment Strategically
Recruitment is one of the most popular position among HR professional. However, this is more than hanging out “HELP WANTED” card and sign up anyone that come through the door. A well thought out and structured process is required. However, this usually …
