3 TIPS FOR WORKING REMOTELY
During this pandemic Covid-19 many companies are facing with set of new challenges by working from home remotely. This is the time for us to shift our thinking from challenge mode to opportunity mode. Many companies dream of a time when the …
3 TIPS ON HOW TO COMMUNICATE WITH YOUR CUSTOMERS DURING COVID-19
The Covid-19 pandemic has forced businesses to maintain and build relationships with consumers when their world has been upended. As small business owners know all too well, the challenges facing their business are very similar to those experienced by large organizations. However, …
WORK FROM HOME
The trend of work-from-home just got a big push from the current global corona virus pandemic, but even before COVID-19 became a factor, increasing numbers of people have been saying goodbye to their onerous commute to work. It has been found that …
5 Ways SMEs Can Benefit From Green Payroll System
Processing payrolls and complying with statutory and tax regulations through on-time filing and payments is crucial for every company. It is a task that requires a lot of time, professional knowledge of payroll procedure and attention to detail. For businesses which are …
Three Things That You Don’t Know About Employees’ Feedback!
By Andy Low I came across an interesting article ( https://hbr.org/2019/03/the-feedback-fallacy ) in the March-April edition 2019 of Harvard Business Review, HBR. The article is written by Marcus Buckingham of ADP and Ashley Goodall from Cisco Systems. This article is a prelude …
How should company manage their customer service?
We wrote about the importance of customer service on two occasions; one, to discuss the desired characteristics of a customer service officer in today’s self-service environment in April and how it will impact hiring decision. Second, a brief note in our September …
What are the benefits of Performance Management?
We will start off this article with a couple of quotes: “Organisations that implement regular performance feedback have 15% lower turnover rates than those that don’t.” “69% of employees say they would work harder if they felt their efforts were better recognized.” …
Kick Ass Customer Service
In the May and June 2017 issue of Harvard Business Review. There are a couple of feedbacks from readers that we found particularly interesting and would like to highlight it to our readers. The feedback is under “Interaction” on page 16 on …
How can HR Information System and Social Tools improve HR?
The benefits of a HR Information System An HR information system, HRIS, is a computer based system for the management of administration of HR processes. The key objectives of a HRIS are the following: 1. Efficiency 2. Service delivery 3. Strategic orientation …
Impact of Online Social Tools
We have previously discussed on how the HR industry is taking technology to the next level. For the past few years, we have witnessed a major leap in how the HR industries had embraced social tools especially social media as alternative avenue …
